The video isn’t working! What shall I do? Our videos work via Flash players, so first make sure you have the latest downloaded. Click here to get Flash player. For some premium content you may to have a Silverlight video player installed. To get the latest Silverlight player here . The video keeps stopping to buffer, what can I do? Those annoying stops and starts are usually due to network congestion, meaning there’s not enough bandwidth to stream the video you want. Buffering is when the video server stores data to the buffer for a few seconds so that if your network slows, it will continue to play. This means, if your bandwidth is not enough to stream video files, it will automatically adjust to suit your bandwidth needs. And it will do it without you needing to do anything! No Sound? Make sure your audio is not on mute and that you have the latest codecs for your player. We recommend this for the latest codec list. Click here to get the latest codec. Sound plays too f...